Keep Your Gamers Playing with Responsive Support

Gamers take gaming seriously. If there is a glitch on Level 7, gamers need to know that they can get immediate in-game support. But building and managing expert gaming support resources can be a drain on game design, development and testing resources, not to mention difficult to sustain long-term.

That is why leading game developers and publishers outsource game support to skilled and experienced providers like iEnergizer.

iEnergizer is an innovator in game support services and offers flexible and responsive support solutions to keep your gamers online, performing better and coming back for more. Our multilingual support in English, German, French, Italian and Spanish covers:

• Customer Support
• In-Game 24/7 Chat & Email Support
• Server & TOS Violation Monitoring
• Technical & Billing Support
• Forum Moderation

Game Testing and Quality Assurance

Developers and publishers need experienced resources for testing and quality assurance (QA) for their products. iEnergizer serves these needs by providing a wide range of off-site QA services for multi-platform gaming products.Our services include:

• Test Plan/Guide Development
• Online Testing for Massively Multiplayer Online Role-playing Game (MMORPG)
• Localization Play-Through
• Beta Testing and Defect Management for MMORPG
• Compliance Testing for Consoles and Handhelds

Functionality testing can be performed at any stage of development, from pre-alpha through alpha and beta to the final version. iEnergizer accreditations include the Indian Testing Board, SCEE for PS3, PS2 and PSP, and Nintendo of America for DS/Wii.

Talk to one of our customer contact specialists.