India has proven its capabilities in providing strategic call center technical support outsourcing - both onsite and offshore. Industry majors are outsourcing technical support to India – both for lower costs as well as for transforming their business processes and providing strategic business value.
The Technical support array of services at iEnergizer include:
• Online Games
• Server Monitoring & Support
• Household Appliances
• Telecom
• Financial Service platforms.
Each team comprises of individuals with relevant experience and domain expertise to ensure that accurate support is provided leading to a high FTR% (First Time Resolution).