Our third-party contact programs solicit immediate payment from seriously delinquent consumer accounts. These programs are customized to increase the net dollars collected from declared bad debts and help in reducing the net bad expense. Our programs are not just limited to debtor contacts but go up to debt settlement companies and/or law offices.
Our expertise lies in maximizing net dollars collected over a bad debt portfolio using customized and specialized techniques of skip tracing, negotiation and credit analysis. Our teams are well trained in FDCPA and understand the much needed requirements of the compliance factor.
The teams are constantly trained until they are well versed with the ground rules of negotiations and the need to maximize kept rate. Our proprietary scoring models use data based decision-making and challenger/champion strategies to improve operational efficiency and increase dollars collected. The aim for maximum recovery over a period of time and availability of almost all the options under the modes of payment at this stage of collections gives us a fine edge.