iEnergizer has garnered the domain expertise of servicing Shareowners through a
multitude of back office transaction processing functions & E-Mail support.
Our
core strengths include:
• Stock Transfer / Account Opening
• Address Change
• Tax Certification
• Account Maintenance
• Account Information
• Response to queries
• Sale / Purchase of Shares
• Certificate Issuance
• Dividend Options
• Check Re-issuance
In addition to the Financial & Non – Financial Transactions, we also provide
Technical support by assisting shareowners in accessing their accounts online.
The quality benchmarks maintained are based on the Six- Sigma principles and are
extremely close to zero-defect. These are periodically audited by the clients
themselves to ensure we maintain world – class security standards.
In order to
provide a wing-to-wing perspective of the process, we also provide a Customer
Service Survey review, wherein we review the customer feedback, received from
the Customer Satisfaction Survey and report our key findings to the client.