computers

Help When Your Customers Need It Most

No one likes to get stuck. And when your customer is stumped by a technical or process issue, you want to do everything possible to find a resolution. That’s why responsive and informative technical support is essential.

But recruiting, training and maintaining tech support teams requires a significant investment of time and resources. That’s why savvy companies have discovered the strategic advantages of outsourced technical support.

iEnergizer offers skilled and cost-effective support services across a number of industry verticals including:

  • Online Gaming
  • Consumer Goods
  • Telecommunications
  • Financial Services

iEnergizer’s Technical Support solutions cover a wide variety of functional areas such as:

  • Software troubleshooting
  • Internet service problems
  • Computer hardware problems
  • Corporate help desk support
  • Warranty or post-warranty support
  • Onsite repair appointment scheduling and field technician dispatch
  • Field technician support line
  • Upsell/cross-sell programs

Our staff are hired with relevant industry and functional experience and are custom-trained to represent your company’s culture while delivering quality tech support.

Talk to one of our customer contact specialists.