iEnergizer has garnered a reputation for supporting the Consumer Durables Market – Household & Electronic Appliances, Automobiles, Mobile phones etc.

With over 5 years of consistent performance & several accolades, we have made a niche for ourselves as a delivery centre worth reckoning.

A specialized task force ensures that Voice & Non – Voice support is provided across product ranges and multiple languages, with the highest customer service standards.

Voice support (both inbound & outbound) functions include :
o General Customer Inquiries
o Product & Price related information
o Complaint Handling
o Booking Service requests
o Technical Troubleshooting
o CSAT Survey
o RAS – Remote Access Solutions for laptop and desktop support
o Bulk purchase inquiries – B2B customers
o Dealer/Retailer information
o Sales Lead Generation

Non-Voice functions include:
o Email Support
o Online Chat Support
o Data Entry – Product Registrations
o Escalation Management Desk
o Service Allocation Desk for High-End products